Our location numbers
Our location numbers
Privacy Policy – Brite Touch Cleaners
Brite Touch Cleaners ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.
We collect information directly from you when you:
Register on our website or mobile application
Create or modify an account
Place an order for our services
Sign up for text message or email communications
Participate in surveys, contests, or promotions
Submit comments, reviews, or other content
Contact our customer service
This information may include:
Name
Contact information (email address, postal address, phone number)
Payment information
Garment preferences and special instructions
Communication preferences
When you opt in to receive text messages from us, we collect and maintain records of your consent, including:
Date and time of consent
Method of consent (website form, in-store, etc.)
The phone number provided
The specific terms presented at the time of consent
Your explicit agreement to those terms
When you access our website or mobile application, we automatically collect:
Device information (device type, OS, browser)
IP address
Geolocation data (if permitted)
Pages/screens viewed
Time spent, navigation paths
Access times and dates
We use cookies, web beacons, and pixel tags to collect interaction data. See the Cookie Policy section below for more info.
We use the information we collect to:
Provide, maintain, and improve our services
Process and fulfill orders
Send order status updates and pickup reminders
Send opted-in marketing communications (up to 3/month)
Personalize your experience
Respond to inquiries and support
Track garments for accountability
Conduct analytics and research
Address technical or security issues
Comply with legal obligations
We may share your information with third-party providers such as:
Payment processors
Hosting/cloud services
Customer support
Marketing and analytics tools
SMS/text providers
These providers may only use your info to support our services and comply with privacy laws.
We may share data with our corporate affiliates for aligned business purposes.
Note:
SMS opt-in data and consent are not shared with third parties, except aggregators or text service providers.
We may disclose information if required by law or government authorities.
In case of merger/acquisition, your data may be transferred.
We may share your data with others if you give us explicit consent.
We do not sell or rent your data to third parties for marketing without your consent. Your opt-in is exclusively for Brite Touch Cleaners and our services.
We only send texts to numbers that have opted in.
Messages include promotions, service updates, and order alerts—max of 3 per month.
Some messages may come from toll-free numbers but will clearly identify Brite Touch Cleaners.
Reply "STOP" to any message to opt out. You'll get a final confirmation and then no further texts.
Reply "HELP" for assistance or email support@britetouchcleaners.com
We implement appropriate technical and organizational safeguards to protect your information from unauthorized access or misuse.
We keep personal information as long as needed for service purposes or legal requirements.
Opt-in consent records are retained for at least 4 years from the last message or consent date.
Depending on your jurisdiction, you may request:
Access to your data
Correction of inaccurate details
Deletion of your data
Restriction of processing
Data portability
Objection to certain processing
Contact us via the info below to exercise these rights.
Cookies are small data files stored on your device to enhance your experience.
Essential: Needed for core functionality
Analytics/Performance: Help us understand usage
Functionality: Enable personalization
Targeting: Track user engagement for ad purposes
You can manage cookies via browser settings. Disabling some may affect functionality.
Our site or app may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies.
Our services are not intended for children under 13. We do not knowingly collect data from minors.
We may update this policy as needed. Updates will be posted on our site and app with a revised "Last Updated" date.
If you have questions or concerns, please contact:
Email: support@britetouchcleaners.com
Phone: 855-687-8316
Mail: 4680 Hwy 6, Sugarland, TX 77479
