Looking for a trusted dry cleaner in Katy, TX? Explore customer feedback for Brite Touch Cleaners Classic Cleaners. With 148 reviews for this location and 2,746 reviews across 16 locations, our team is proud to provide dependable garment care, friendly service, and convenient laundry solutions for local families and professionals.
Brite Touch Cleaners Classic Cleaners is proud to serve customers from our location at 5304 E 5th Street, Unit 114, Katy, TX 77493. We provide dependable dry cleaning and laundry services backed by quality, convenience, and professional garment care. This location has earned 148 reviews from customers who appreciate reliable service, friendly support, and attention to detail. Across all 16 Brite Touch Cleaners locations, we have received 2,746 reviews, reflecting the trust customers place in our family-owned business. Whether you need everyday dry cleaning, wash and fold laundry, bedding care, alterations, or specialty garment cleaning, our Classic Cleaners location is committed to making garment care simple and stress-free. Read our customer reviews to see why local families and professionals continue to choose Brite Touch Cleaners Classic Cleaners in Katy, TX.
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Adela Martinez13 days agoTrustindex verifies that the original source of the review is Google.
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George Doran14 days agoTrustindex verifies that the original source of the review is Google.
Excellent service done on time.Posted on Google
Virginia Solomon35 days agoClassic Cleaners is always a pleasant experience! They are professional & courteous. My clothes are always on time and look great!Posted on Google
Ellen Johnston43 days agoAlways dependable. They have taken care of us for many years. Great business.Posted on Google
Isa Franco63 days agoPosted on Google
Patsy Flueckiger74 days agoVery nice and clean business. Very helpful.Posted on Google
Albert Villaloboz79 days agoService is great All the clothes that I'll take. They all come out nice and pressed and clean.Posted on Google
Mike Atkinson80 days agoPosted on Google
Alesia Wallace81 days agoI needed a new shirt for my husband ironed and returned in 24 hours. He was leaving the following day for a 2 year job in Turkey Texas I was important yo him. The new girl behind the counter got it back to me by 10am the next morning! Very appreciated. Thank you!Posted on Google
Gary Frizzell87 days agoAlways a pleasant experience with your staff.Posted on Google
Renee Thompson97 days agoMy experience had been good. The prices seem to be a bit higher than some other cleaners, so I may be going back to Katy Cleaners.Posted on Google
John Augillard98 days agoWent here to get my pants hemmed and they did an excellent job. I will be back!Posted on Google
pamela White99 days agoEverything always looks nice and is done in a timely manner.Posted on Google
Alberto Garcia111 days agoI've been to this cleaners for many years and their customer service and quality of work is pretty consistent, will definitely recommend.Posted on Google
Adrian Rodriguez Rivera125 days agoVery good servicePosted on Google
Esther Horton126 days agoKind workers and quick cleaning just two daysPosted on Google
Valentina Paeth127 days agoPosted on Google
Denise Billings129 days agoMy experience is always positive. I have known Meriam for several years. I started using this business to laundry my work shirts and have continued after I retired. Meriam is very professional and interactive with each customer and has a great smile and personality. Respectfully, Butch BillingsPosted on Google
Andy Carfield132 days agoI don’t know the name of the girl that always helps me when I go to the Cleaners, but she is fantastic very sweet very quick very professional. She even remembered my name when I forgot my ticket. I would give 10 stars if you offered it.Posted on Google
John Hillbrand132 days agoGood work, decent prices.Posted on Google
Jose Rodriguez134 days agoI’ve been coming here for years! Love how they know us by name and don’t have to do anything but pick up and drop off my clothes.Posted on Google
Suzy H140 days agoBrite Touch in Katy is the best dry cleaners I’ve ever used. Amazing stain removal, expert care, and wonderful staff.Posted on Google
Torre Walls161 days agoThe customer service is paramount! Just started coming to this establishment and she knows me already and I will not go anyplace else! Customer Service and communicating to the customer is a thing of the past, but the young lady is always friendly!Posted on Google
Riq London184 days agoThey do an amazing job! I highly recommend.Posted on Google
김주영191 days agoGreat service and reasonable prices. My clothes look perfect, and parking is very convenient. I also want to mention the very kind female employee; I'm not sure of her name, but her service was excellentPosted on Google
Laura Ferrer192 days agoGood jobPosted on Google
arnold john196 days agoTimely & great customer servicePosted on Google
Tony Serrano200 days agoAmazing love this place 1st time here close to where I lived like 5 min from there and they did amazing with my dry cleaning of my suit with pants and shirt. Great pricing for new member 20% off and 25% on Wednesdays that's amazing.Posted on Google
Brandon Busch200 days agoGreat customer service and quick turnaround.Posted on Google
Miguel Peñaloza203 days agoGood and fast service. RecommendedPosted on Google
Loren Tijerina212 days agoExcellent service!!!Posted on Google
Bill Oppenlander217 days agoGreat cleaners and super fast turnaroundPosted on Google
Adrian Uesugui (adriankarl)220 days agoQuick, efficient and ahead of schedule. Will be coming back again. Thankful for your team :)Posted on Google
Jv1 V226 days agoPosted on Google
Bonnie Brown231 days agoAwesome drop off and pickup it was very quick receives next day service I am impressed the staff are very friendly and kind thank you for all your hard work and dedicationPosted on Google
Kayla G233 days agoAmazing cleaners! is quick and efficient and staff is always so friendly!Posted on Google
Andrew Gonzalez234 days agoPosted on Google
Mario Cosbert234 days agoI’ve been coming here for a while now and the service is great!Posted on Google
Bryan Broome234 days agoMy clothes come back clean and perfect!!Posted on Google
Sherry Colburn237 days agoPosted on Google
azorski238 days agomy very first dry clean experience and i am not going to look anywhere else. it is affordable and they finished my 2 suits a day before expected. the lady at the desk was genuinely nice, the place is clean and you feel very safe and secure going in there. they will be taking care of my suits for a long time now. thank you for a wonderful service experiencePosted on Google
Luis Lopez239 days agoPosted on Google
Diana Cano261 days agoI wish I had more clothing that required dry cleaning because I've received great service everytime if dropped articles off here. They're always done on time!Posted on Google
Torre282 days agoFriendly and great customer service! Patient and kind!Posted on Google
Melisa Zambrano282 days agoEl personal es suoer atentos y el servicio es A-1Posted on Google
Ayesha Ahmed282 days agoI had such a great experience here! They did an amazing job cleaning my dress—it came back looking perfect. On top of that, they finished it earlier than expected, which I really appreciated. The lady at the front was incredibly sweet, welcoming, and helpful, and made the whole experience even better. I’ll definitely be coming back and highly recommend this place to anyone looking for excellent service and quality care.Posted on Google
Jay Jeff300 days agoGreat service !!!!Posted on Google
Shelly Bell303 days agoI have been a customer for many years and this is the only dry cleaner I use and recommend.Posted on Google
uyen tran353 days agoFriendly team members! ⭐️⭐️⭐️⭐️⭐️Posted on Google
Mindy Stinson357 days agoI asked for 3 suits to be ready by Friday on Wednesday afternoon. They were ready Thursday evening. Very efficient, updated technology, everything is carefully sorted and catalogued.Posted on Google
Tina Cain409 days agoBrite Touch is making dry cleaning great again! I don't remember the last time I walked into a dry cleaners and was made to feel significant. The customer service is next level. The quality of work is also 5 stars!Posted on Google
Aidan Suarez429 days agoPosted on Google
Ante Okwong457 days agoPosted on Google
Dany Torres492 days agoPosted on Google
Freddy497 days agoI have been coming here for a while and like them a lot. Get the job done, good prices and they are very nice and attentive.Posted on Google
Justin S502 days agoGreat customer service. Great customer service.Posted on Google
Leslie Lopez503 days agoPosted on Google
JR Zhou504 days agoPosted on Google
Nubia Reyes513 days agoEs primera vez usando esta Tintoreria,tienen comunicación muy constante sobre el proceso de tu ropa y empleados muy eficientes y amables!! Estoy muy contenta con los resultados, ellos hacen un gran trabajo con tu ropa!! Llevé un vestido que para hacer honesta pensé que nunca se le quitaría las manchas de maquillaje, pero ellos hicieron un excelente trabajo, hoy parece un vestido nuevo!! Muchas gracias!!! Y por supuesto que volveré de nuevo!! Los recomendados mucho.Posted on Google
Dezmund Herron519 days agoPosted on Google
Glenda Kaiuway519 days agoBrite Touch Cleaners (Classic Cleaners) really went the extra mile. I came this Thursday to pick up my dresses. I was so delighted to see the outstanding job they did on them. My clothes were returned to me like brand new! I highly recommend Brite Touch Cleaners.Posted on Google
Steve Wells567 days agoPosted on Google
Nancy Rodriguez580 days agoThis is a great cleaners they go out of their way And beyond I had a last-minute alteration and they went out of their way to have it ready thank y’all so much. I appreciate it more than words can express.Posted on Google
Karen Meier582 days agoThis place did a fantastic job on my clothes!! I’m so thankful to find them. Until now, I haven’t been able to find a place I like since Covid. The people in the store are so polite and professional! So glad I found Brite Touch!Posted on Google
Ivan Soria583 days agoPosted on Google
Paul S.583 days agoPosted on Google
Bradley Lake658 days agoExcellent service. First time using this place yesterday. Open 7 to 7 was able to drop off before work and pick up same day. Will definitely be using them again.Posted on Google
Leslie “YoMama” Alvarado668 days agoI never thought I’d have a different or more than standard experience at a Dry Cleaners to be honest lol Until I recently visited Brits Cleaners in Old Katy . It was so nice walking into a place where your greeted with a smile, kind conversation, fast but very efficient work ethic . But, the experience got even better after I left and got a tracking communication text for updates for pickup , photo images of the suit and articles I dropped off - and to top it all off - I received a text that the suit and clothes were ready 3 days earlier !!! Wait - it gets better lol - you can also request delivery… or notify the store when you will be coming to pickup for more comvenient / faster service! I was thanked for coming in and I really wanted to brag on this business because this type of service and customer service/ business relationship is a lost art these days ; but not here at Brite Cleaners .Posted on Google
WTFOX671 days agoFriendly and fast service!Posted on Google
Thomas Pielech675 days agoHad dress shirts laundered. Excellent work and were done right on time. I like how they text you that order is ready for pickup.Posted on Google
Cathie Bisby690 days agoAwesome dry cleaners! Very fast and professional. I like the text that your cleaning is ready and you can pay online too! Great place!!Posted on Google
Minh-Chau Pham696 days agoGreat reliable, organized, and friendly place. I'm taking all my dry cleaning needs here from now on.Posted on Google
Keith Cornelio704 days agoQuick and a good jobPosted on Google
T R709 days agoI have to say they did a great job overall! I had about 11 or 12 pieces, and everything was ready in just 3 days. I love that they take pictures of all your items, which are stored in your profile, and they also show you when you can pick up. I'm giving it a 4-star rating because I thought the price was a bit high, but otherwise, very happy with the service!Posted on Google
Pamala Burris710 days agoQuick and efficient. Very friendly customer service.Posted on Google
Erica Jennings711 days agoI recently went to Brite Touch (Classic Cleaners) The staff is great. I took 3 items in and I was very pleased with how they were cleaned and pressed. The also updated my by call and text on the status of my clothing and when they would be ready. I will go back again!Posted on Google
Tatiana Gutz717 days agoFound them randomly while in the area. Great customer service and communication. There’re times I were $27 which seems to be the norm nowadays. Will go back for future dry clean.Posted on Google
Melissa Ortiz717 days agoPosted on Google
MARIA GABRIELA VIGAS721 days agoExcelentePosted on Google
Yahdonna Dorsey725 days agoThis place is great I recently came to get my white shorts cleaned they came out perfect I did have a hiccup on my end with picking them up and they went the extra mile to make sure I got my shorts which I GREATLY appreciate everyone was so polite and I got to use my 20% off which was also a plus I will be coming back for more services !!Posted on Google
Roger Parra742 days agoGreat service !Posted on Google
Brian C749 days agoPosted on Google
Fred Perez760 days agoThey do a great job and always have my clothes by when they promised.Posted on Google
K. Nate Burton760 days agoLove the personalized electronic touch. Great cleaners, but was not expecting the extra touch. Great job at staying ahead of the competition!!Posted on Google
Joseph Castillo760 days agoI went to get a sports coat tailored and they got it done sooner than the eta they gave me! Great price and great service!Posted on Google
Paula G767 days agoGreat service, fair prices and I really appreciate their customer service!Posted on Google
Maria Ana Fordham773 days agoThey did a good job and the employee she is very nice. I'll be back.Posted on Google
Edgar Galvan779 days agoGreat services, I went for clothes alterations and everything was greatPosted on Google
William Prince (Bill)780 days agoI brought a white shirt late in the day that had not been cleaned in several years. It had a yellow stained collar. I needed it to wear at a wedding reception the next day. Classic cleaners took it in and returned it the next day looking like a new shirt with no collar stain. I love this cleaner.Posted on Google
Patrick Erickson784 days agoGreat experience. Very fast return on clothes. Thank youPosted on Google
James Stevenson784 days agoVery friendly people! Great launderers! The pricing is above average! The customer service team was great!Posted on Google
Donald Benson801 days agoGreat 1st Class Service for prompt, courteous and professionalism!Posted on Google
Joshua Cavazos808 days agoPosted on Google
Joshua Heerssen813 days agoGreat and friendly staff. They send pictures of all your clothes in their app/site. So you know exactly what you dropped off. That is awesome.Posted on Google
Jay Westfall844 days agoBeen going here for over 15 years. Prices are good and orders are always ready before the due date. Friendly women at the counter, too. If you're in old town Katy, take your dry cleaning and laundry here!Posted on Google
Luis Jasso856 days agoThis place was beyond amazing the customer service, the professionalism the communication all above expectation. I almost went to another place because it was closer but the reviews were terrible and glad I found this place, they earned my business and will continue to use them going forward.+0Posted on Google
Dylan Sanchez864 days agoGreat team at classic. Fast & reliable service.Posted on Google
leo hsu871 days agoPosted on Google
Pat Patterson871 days agoVery friendly. Did a great job with my shirts. And, they were done a day early. Definitely made a regular out of me.Posted on Google
Susan Archer872 days agoPosted on Google
Debbie Skoruppa876 days agoExcellent Service! Great communication!Posted on Google
Steve Robertson878 days agoGreat service at a fair price, conveniently located too!Posted on Google
Faysal Sharif878 days agoGot my suit done the next day when I needed it for a wedding! They work with custom suits too!Posted on Google
Lois Morton879 days agoVery efficient, also do shoe repairsPosted on Google
Vanessa Villanueva879 days agoPosted on Google
Donava Townsend882 days agoStumbled upon this fantastic cleaners/alteration after needing some jeans hemmed. Called and the lady was indispensable. She was able to give me a price for them to keep the original hem on my jeans and the turn around time which was only one day. The jeans came out phenomenal! They even pressed them for me as well. I would highly recommend!Posted on Google
S. E.883 days agoFast, efficient and friendly!! Thank you!!Posted on Google
Brittany Kidwell884 days agoDeena was very professional and helpful! I appreciated the customer service and attention to detail. Thank you!Posted on Google
Dylan Costa884 days agoPosted on Google
E E885 days agoAffordable, great and right on time! What more could I say…❤️Posted on Google
Fernando Mladineo888 days agoStopped by the other week to get some old jeans patched as well as getting a backpack zipper replaced. I dislike the disposable economy we live in and try to extend the life of things I still have, so it was nice to be able to do so via their seamstress for a reasonable price. The jean patches blend in pretty well. Zipper works like new. Took about a week to get everything back after drop-off.Posted on Google
Santiago Sanchez889 days agoExcellent service 👍👍👍Posted on Google
Constanza Cañas889 days agoI like the place, my clothes fit very well, and the staff is very friendly.👌🏼🧥👖👕🤩Posted on Google
Rojan Easo889 days agoI've had some excellent and efficient experiences with this company. Twice I've asked for a less than three day turn over and they were able to handle it. Online updates of each piece of clothing while you're waiting is also a huge plus.Posted on Google
Cat Friddle891 days agoPosted on Google
Joseph Liendro891 days agoPosted on Google
Salt Bayo893 days agoThe professionalism in all process from pickup, to delivery and customer support is amazing…Posted on Google
Leanne Mazoch897 days agoQuick laundry turnaround. Friendly staff. Will return!Posted on Google
c_cedergreen897 days agoFriendly staff, quick and efficient service, and clean clothing. Can’t ask for better!Posted on Google
Kelly Habash897 days agoSo friendly. So nice. Excellent work. Very timelyPosted on Google
Collin Nickles897 days agoFriendly service!Posted on Google
Roxie Casal899 days agoWonderful staff and never any issues.Posted on Google
Polo VETO900 days agoPosted on Google
Truth McCann900 days agoJust moved to the area and thankful to have found a superb drycleaners for my husband’s never ending need for clean, pressed business attire…. Brite Touch Cleaners at 3330 Richmond in Houston does a fabulous job with stain removal, too, and offers warm, friendly service. Highly recommend!Posted on Google
Carmela Mateo903 days agoPosted on Google
Victoria Donaldson905 days agoThe service was good. I called ahead at time to get a price on the cleaning of a wedding dress and the lady was very nice explaining my options. The prices are very reasonable and service was fast.Posted on Google
Akber SUMAR905 days agoPosted on Google
Leonardo Herrera906 days agoVery professional love their workPosted on Google
Robert Farris907 days agoFriendly, Efficient and fast at competitive prices. I like the text updates and frequent “discount days “Posted on Google
Frank Freeman913 days agoVery helpful staff. Quick service and great price. I recommend this dry cleaning business to anyone who needs that.Posted on Google
Suzanne Juarez917 days agoBeen using some version of this Classic Cleaners/Bright Touch Cleaners for 25 years! Faces change but service never does. Always great! Polite and friendly attitudes you can count on when ever you walk in—have never lost an article of clothing!!!Posted on Google
Dinae Nugent926 days agoHaven’t had any issues with my clothes. Staff are always pleasant when I walk in and I appreciate the text messages letting me know my clothes are ready for pick up. Also appreciate the discounts they offer.Posted on Google
Lucy Taggart1008 days agoGreat customer service! 👌Posted on Google
Luis Manuel Piña Peraza1030 days agoI recommend 100%, great job and they take short time to complete it, the front desk is a Nice personPosted on Google
Amy Dyer1034 days agoThey customer service is great and my clothes come back perfect!Posted on Google
Francisco Orta1064 days agoI always had a great service and always do an amazing job with my clothes. Thank you for the great service.Posted on Google
Stephen Kay1092 days agoGreat place to drop off your laundry or dry cleaning! Been using them for a while and they always have a smile on their faces and are super friendly. My items are always ready within a day or 2 which is perfect. Keep up the great work!Posted on Google
Jose1109 days agoPosted on Google
Judy Rogers1130 days agoCounter Staff efficient, friendly, courteous, and always has a good attitude. I have been very pleased with the quality of dry clean and laundered clothing. I have appreciated receiving text messages alerting me of my clothing ready to pick-up. I appreciate knowing my clothing is in good hands with you & your staff. With my Thanks, J. Rogers. Katy, TXPosted on Google
Coleen Black1131 days agoBrite Touch Cleaners provides excellent product service and supreme customer service. They make dropping off and picking up your garments easy. The efficiency and detail provided for cleaning services and their dedication to customer satisfaction is top tier.Posted on Google
Jorge Patino1211 days agoPosted on Google
Josefina MoraR1213 days agoPosted on Google
Miriam Torres1215 days agoBest cleaner in the areaPosted on Google
arely Chavez1224 days agoPosted on Google
Shayan Kabani1288 days agoPosted on Google
orlando carbajal2178 days agoClassic cleaners in Katy has Very Good service and are very professional. Great cleaners and alterations. I've had nothing but "excellent" service by Classic Cleaners these past 2 yrs I've used them exclusively. Generally I get my clothes with light starch done there and never a button missing or broken and never a single wrinkle. It’s Perfection each time. Its what you can expect from them! Thanks Classic Cleaners!! When it comes to the staff Maria and Miriam are very pleasant, polite, friendly , professional and extremely courteous I have been going there for 2 years and I have been nothing but very happy, they always greet you with a big smile and attend you in a nicely manner Thank you ladies for always having my clothes cleaned and ready on time I have been using them for 2 years now and I have not one complaint. Friendly staff, efficient service, and clean clothes. Not much else to say All in all they are the BEST dry cleaners I have used and will continue to use them always The staff only cares about one thing and that is 100% customer satisfaction! Top notch quality service and professional staff. Customer for life! My mom and I have always been satisfied with there service I’ve Never had any issues with my clothes and I would recommend this dry cleaners to anyone in the Katy area. You will not be disappointed! They are simply amazing and the best!Posted on Google
Maciej Buszac2653 days agoI brought in 8 peices my first time, they all came out nice. Very fair pricing for the service plus Kari is really nice and friendly. I will be back.Posted on Google
Kim Heacock2750 days agoI’ve been bringing my dry cleaning here every week or so for almost 5 years. I’ve been very happy with how friendly and efficient the staff is and have never had any problems with my items. I had used MW in Cinco previously and had problems all the time so am so happy to live close to this store now.Posted on Google
Amy Beatty3018 days agoTo the moron Adegoke Macleod here who paced around my store harassing my new hire who had only worked here for a week, calling him a f-ing retard” after he told you he needed your information and you refused to give it to him; I just want you to know that you have been reported and if you come to my store again acting the way you did, we will call the police here to handle the situation. We have you on video so be warned.Posted on Google
Sandro Marc-Charles3025 days agoI've been coming here for about a year. I'm VERY picky when it comes to dry cleaning, and I'm very happy with the service! The staff here is always polite and friendly, which makes the experience even better.Posted on Google
Jaime Vasquez4161 days agoPosted on Google
Brandon Mathis4595 days agoLoad more
